Privacy Policy
This policy explains what personal information HNR Tech ("HNR Tech", "we", "us") collects through www.hnrtech.com, why we collect it, who we share it with, and the choices you have. It applies to this website only. Contracts with clients and talent are covered by their own terms.
Information we collect
Information you give us. When you use the contact form we collect your name, email address, what you need help with, and, if you add them, your country and any extra details you type. We also record the page you sent the form from. If you email us or book a call, we receive whatever you choose to share.
Information collected automatically. Like most websites, our hosting provider processes technical data such as your IP address, browser type and the pages you request, so the site can be delivered, protected from abuse and kept running. We use your IP address briefly to limit repeated form submissions. We do not use advertising or analytics trackers on this site.
How we use your information
- To reply to your enquiry and discuss the services you asked about.
- To schedule and hold calls you book with us.
- To send you information you asked for, and service messages about an engagement.
- To keep the site secure and prevent spam and misuse.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.
Who we share it with
We share personal information only with service providers that help us run the site and our business, and only as much as they need to do that work:
- Vercel hosts the website and processes the technical data described above.
- Amazon Web Services stores images and files used on the site.
- Postmark delivers the emails generated when you send the contact form.
- Calendly handles call booking. When you book, your name and email are passed to Calendly and its privacy policy applies.
- Wistia plays client videos on some pages. The player loads only when you press play, and Wistia's privacy policy applies from then.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of assets, in which case the information stays subject to this policy.
Cookies
This website does not set advertising or analytics cookies. Third-party services you choose to use, such as a Wistia video or a Calendly booking, may set their own cookies under their own policies. You can block or delete cookies in your browser settings.
International transfers
HNR Tech has offices in India, the United States, the United Arab Emirates and Canada, and our service providers operate in several countries. Your information may therefore be processed outside the country where you live. Where the law requires it, we rely on appropriate safeguards such as standard contractual clauses.
How long we keep it
We keep enquiry details for as long as we need them to respond to you and manage any business relationship that follows, and then for any period the law requires. After that we delete or anonymise them.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, object to or restrict how we use it, receive a copy in a portable format, and withdraw consent where we rely on it. California residents may also ask what categories of information we collect and disclose; we do not sell or share personal information for cross-context behavioural advertising.
To make a request, email care@hnrtech.com. We will respond within the time the law allows and may need to verify your identity first. You also have the right to complain to your local data protection authority.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for businesses and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed. Significant changes will be highlighted on this page.
Contact us
Questions about this policy or your personal information can be sent to care@hnrtech.com.